Executive Summary



This Alert is flagged as TOP 25 Common Weakness Enumeration from CWE/SANS. For more information, you can read this.
Summary
Title OTRS contains a cross-site scripting vulnerability
Informations
Name VU#603276 First vendor Publication 2012-10-17
Vendor VU-CERT Last vendor Modification 2012-10-17
Severity (Vendor) N/A Revision M

Security-Database Scoring CVSS v3

Cvss vector : N/A
Overall CVSS Score NA
Base Score NA Environmental Score NA
impact SubScore NA Temporal Score NA
Exploitabality Sub Score NA
 
Calculate full CVSS 3.0 Vectors scores

Security-Database Scoring CVSS v2

Cvss vector : (AV:N/AC:M/Au:N/C:N/I:P/A:N)
Cvss Base Score 4.3 Attack Range Network
Cvss Impact Score 2.9 Attack Complexity Medium
Cvss Expoit Score 8.6 Authentication None Required
Calculate full CVSS 2.0 Vectors scores

Detail

Vulnerability Note VU#603276

OTRS contains a cross-site scripting vulnerability

Original Release date: 17 Oct 2012 | Last revised: 17 Oct 2012

Overview

Open Technology Real Services (OTRS) contains a cross-site scripting (XSS) (CWE-79) vulnerability in the body of HTML emails viewed within the OTRS application.

Description

OTRS is an open source Help Desk and ITIL® V3 compliant IT Service Management platform.

OTRS Security Advisory 2012-03 states:

    This advisory covers vulnerabilities discovered in the OTRS core system. This is a variance of the XSS vulnerability, where an attacker could send a specially prepared HTML email to OTRS which would cause JavaScript code to be executed in your browser while displaying the email. In this case this is achieved by using javascript source attributes with whitespaces.

    Affected by this vulnerability are all releases of OTRS 2.4.x up to and including 2.4.14, 3.0.x up to and including 3.0.16 and 3.1.x up to and including 3.1.10.

Impact

A remote attacker may be able to perform a cross-site scripting attack against a logged in OTRS user by sending a specifically crafted HTML email.

Solution

Apply an Update

OTRS 2.4.15, 3.0.17 and 3.1.11 were released to address this vulnerability.

Vendor Information (Learn More)

VendorStatusDate NotifiedDate Updated
OTRSAffected07 Sep 201217 Oct 2012
If you are a vendor and your product is affected, let us know.

CVSS Metrics (Learn More)

GroupScoreVector
Base5.0AV:N/AC:L/Au:N/C:N/I:P/A:N
Temporal3.9E:POC/RL:OF/RC:C
Environmental2.9CDP:ND/TD:M/CR:ND/IR:ND/AR:ND

References

  • http://www.otrs.com/en/open-source/community-news/security-advisories/security-advisory-2012-03/
  • http://www.otrs.com/en/open-source/community-news/releases-notes/
  • http://znuny.com/en/#!/advisory/ZSA-2012-03
  • http://cwe.mitre.org/data/definitions/79.html

Credit

Thanks to Mike Eduard of Znuny GmbH for reporting this vulnerability.

This document was written by Jared Allar.

Other Information

  • CVE IDs:CVE-2012-4751
  • Date Public:22 Oct 2012
  • Date First Published:17 Oct 2012
  • Date Last Updated:17 Oct 2012
  • Document Revision:18

Feedback

If you have feedback, comments, or additional information about this vulnerability, please send us email.

This product is provided subject to the Notification as indicated here: http://www.us-cert.gov/legal.html#notify

Original Source

Url : http://www.kb.cert.org/vuls/id/603276

CWE : Common Weakness Enumeration

% Id Name
100 % CWE-79 Failure to Preserve Web Page Structure ('Cross-site Scripting') (CWE/SANS Top 25)

CPE : Common Platform Enumeration

TypeDescriptionCount
Application 54

ExploitDB Exploits

id Description
2012-10-18 OTRS 3.1 Stored XSS Vulnerability

Nessus® Vulnerability Scanner

Date Description
2014-06-13 Name : The remote openSUSE host is missing a security update.
File : openSUSE-2012-838.nasl - Type : ACT_GATHER_INFO
2013-08-05 Name : The remote Debian host is missing a security-related update.
File : debian_DSA-2733.nasl - Type : ACT_GATHER_INFO
2013-04-20 Name : The remote Mandriva Linux host is missing a security update.
File : mandriva_MDVSA-2013-112.nasl - Type : ACT_GATHER_INFO
2013-02-26 Name : The remote FreeBSD host is missing a security-related update.
File : freebsd_pkg_840655697fb411e29c5a000d601460a4.nasl - Type : ACT_GATHER_INFO
2013-01-02 Name : The remote FreeBSD host is missing a security-related update.
File : freebsd_pkg_1332009152a611e2a2891c4bd681f0cf.nasl - Type : ACT_GATHER_INFO

Alert History

If you want to see full details history, please login or register.
0
Date Informations
2014-02-17 12:08:01
  • Multiple Updates